Privacy Policy
At CollegeSahi, we are committed to protecting your personal information and maintaining your trust. This Privacy Policy outlines the types of data we collect, how we use that data, your rights regarding your personal data, and how we secure your information. By using CollegeSahi’s services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect several types of information for various purposes to provide and improve our services. The data collected may include:
- A. Personal Identification Information
- First and Last Name
- Job Title and Company
- Signature
- Photographs
- B. Identification Data
- Social Security Number or Tax Identification Numbers
- Aadhar Number and PAN (for Indian users)
- C. Financial Information
- Bank Account Information
- Payment Gateway Account Details
- E-wallet Account Information
- Salary Information (where applicable)
- D. Demographic Data
- Age
- Gender
- Date of Birth
- Marital Status
- Nationality
- E. Contact Information
- Email Address
- Phone Number
- Postal Address
- F. Educational and Recruitment Data
- Educational Qualifications
- Career Goals and Aspirations
- Post-qualification Experience
- G. Technical Data
- Login Credentials (for registered users)
- IP Address
- Browser Type and Version
- Pages Visited, Date and Time of Visit
- Search Terms Used on Our Site
- Geographic Location (Country)
- Pixel Tags and Web Beacons
- H. Inquiries and Support Data
- Personal Information included in inquiry forms (e.g., Name, Address, Phone Number)
- Subject of Inquiry
- Billing Address
- Payment Card Details (collected via third-party services)
- Recordings of Calls with Students or Customers for Service Purposes
- I. User-Generated Data
- Projects, Assignments, or Submissions
- Peer Feedback and Grading
- Quiz Responses and Exam Results
- Webcam Recordings (for online assessment integrity)
- Public Posts in Forums and Communities
- J. Marketing and Communication Preferences
- Preferences regarding receipt of marketing information
- Communication Preferences (email, phone, etc.)
- K. Behavioral and Analytical Data
- Data inferred from your activity on our website, such as pages viewed, time spent on pages, clicks, etc.
2. How We Use Your Information
- To provide and maintain our services
- To improve our platform by analyzing user behavior and performance data
- To communicate with you about updates, services, or promotional information (with your consent)
- To manage your account and provide customer support
- To process payments and facilitate financial transactions
- To comply with legal obligations
- To detect and prevent fraud, abuse, or illegal activities
- To conduct assessments and ensure academic integrity through exam monitoring
3. Legal Basis for Processing Data
- Consent: When you provide consent for a specific use of your data (e.g., for marketing).
- Contractual Necessity: When the processing of your data is required for the performance of a contract (e.g., providing you access to our courses).
- Legal Obligation: To comply with legal obligations (e.g., tax, employment, or regulatory requirements).
- Legitimate Interests: When processing is necessary for our legitimate interests, such as improving the user experience and platform security, as long as these interests do not override your rights and freedoms.
4. Sharing Your Data
- We do not sell your personal information. However, we may share your data in the following circumstances:
- With Service Providers: We may share your data with third-party vendors who provide services like payment processing, hosting, analytics, or marketing, under strict confidentiality agreements.
- For Legal Compliance: We may share your information when required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: If CollegeSahi is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.
- With Consent: We may share your personal data with other parties when you have given us explicit consent to do so.
5. International Data Transfers
CollegeSahi may transfer and store your personal data outside your home country to our servers located in India or other countries, where data protection laws may differ from those in your jurisdiction. We take steps to ensure your data is handled securely, in accordance with this Privacy Policy, and compliant with applicable laws governing international data transfers.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention period may vary based on the type of data and the legal or contractual requirements. After the retention period expires, your personal data will either be deleted or anonymized.
7. Data Security
We employ reasonable physical, electronic, and managerial measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You may have certain rights regarding your personal data, subject to applicable laws, including:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You have the right to request the correction of inaccurate or incomplete data.
- Right to Deletion: You can request the deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You can request the restriction of the processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request the transfer of your personal data to another organization or directly to you, under certain conditions.
- Right to Object: You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: If we process your data based on your consent, you have the right to withdraw your consent at any time.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and gather data for analytics and marketing purposes. Cookies are small text files that are placed on your device when you visit our website. You can control cookie settings through your browser. However, disabling cookies may impact your experience on our website.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
11. Purpose of Graphics
The graphics displayed are used solely to enhance user experience by providing visual representations of concepts or information. They are not factual depictions and are not intended to represent real events, individuals, or data.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights concerning your personal data, please contact us at:
- Email: info@CollegeSahi.com